You can visit this website without an account. If you contact us, we use the information in your inquiry to respond and manage the relationship you request.
View page contents
- Owner
- ZENIFICA, S.L.
- NIF
- B16783052
- Registered address
- Málaga (full address in the legal notice)
- Contact email
- hola@zenifica.com
Who is responsible
ZENIFICA, S.L. is the controller for processing associated with this corporate website and its contact channels. Send privacy questions to hola@zenifica.com.
This policy covers zenifica.com. Colindar, Reservar Zona Común and Pueblania applications and services have their own terms and privacy information. If we process data on behalf of a client for a project, that relationship is also governed by the relevant agreement.
Information we may process
The information depends on how you interact with us. The website does not require an account and has no form that sends your data to our own server.
- Inquiries: your name, email, telephone number and any company or project details you choose to include.
- Professional relationships: contact details, proposal documents and, if a contract is agreed, administrative and billing information.
- Browsing and security: your IP address and technical request information, such as date, browser and errors, which may appear in infrastructure logs. These are not advertising profiles.
Purposes and lawful bases
Each purpose relies on a specific lawful basis under Article 6 of the General Data Protection Regulation (GDPR).
| Purpose | Lawful basis |
|---|---|
| Answering an inquiry or preparing a proposal you request. | Steps at your request before entering a contract (Art. 6(1)(b)), where relevant. For other professional inquiries, our legitimate interest in responding (Art. 6(1)(f)). |
| Managing and providing an agreed service. | Performance of a contract (Art. 6(1)(b)) and applicable legal obligations (Art. 6(1)(c)). |
| Protecting the website, preventing abuse and resolving technical issues. | Legitimate interest in maintaining security and availability (Art. 6(1)(f)). |
How long information is kept
We keep inquiries for the time needed to handle them and follow up on the request. If a contract is agreed, relevant records are retained throughout the relationship and for the periods required by legal obligations and possible liabilities.
Technical logs are limited to the time needed for security or diagnosis. When retention is no longer necessary, data is erased or, where a retention obligation applies, restricted for the relevant period.
Providers, recipients and international transfers
Cloudflare infrastructure hosts and protects the website. Email and work tools may process the information required to manage communications. Information may also be disclosed to public authorities where required by law.
If you choose WhatsApp, the conversation takes place through that service and is also subject to its own terms and privacy policy. We do not embed a WhatsApp widget on this website; the link opens the service when you choose it.
Where a provider processes information outside the European Economic Area, the safeguards required by the GDPR must apply, such as an adequacy decision or the relevant standard contractual clauses. You may request information about the safeguards applicable to your data.
Exercising your rights
You may request access, rectification, erasure or restriction, object to processing and, where applicable, receive portable data. Where processing relies on consent, you may withdraw it without affecting prior lawful processing.
Contact hola@zenifica.com and explain your request. We only ask for additional identification when there are reasonable doubts about your identity. Requests are normally handled within one month; if complexity permits an extension, we will explain why.
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD), through aepd.es, if you consider that processing infringes your rights.
Security and responsible communication
We apply technical and organizational measures intended to prevent unauthorized access, loss or alteration. No communication channel is entirely free of risk.
For an initial inquiry, share only what is needed to explain your challenge. Avoid sending passwords, credentials, bank details or sensitive customer information. If a project requires access to such data, we will first agree on an appropriate channel and conditions.
Automated decisions and children
Browsing this website and sending an inquiry do not lead to decisions based solely on automated processing that produce legal or similarly significant effects. This corporate website is intended for professional contacts and does not offer services specifically for children.
Policy changes
We will update this information when processing or applicable requirements change. The revision date appears at the top of this page. Our cookie policy and legal notice are available from the links below.
Sources and further information
Your rights — AEPDGeneral Data Protection RegulationIf you have a question about this information, contact our team directly.
Contact Zenifica